Shipping policy

SHIPPING POLICY 

At NOORYA, we are committed to delivering your orders in a timely and reliable manner.

Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not shipped or delivered on weekends or public holidays
  • During high-demand periods, processing times may be slightly delayed

Shipping Time

Estimated delivery times depend on your location:

  • Local Orders: 2–5 business days
  • International Orders: 5–12 business days

Please note that these are estimated delivery times and may vary due to external factors such as customs, courier delays, or peak seasons.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location
  • We may offer free shipping promotions from time to time

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees
  • NOORYA is not responsible for delays caused by customs

Delays

While we aim to deliver within the estimated timeframes, we are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Unforeseen circumstances

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

NOORYA is not liable for lost or stolen packages once they have been marked as delivered by the courier.

If you experience any issues, please contact the shipping carrier directly.

Contact Us

If you have any questions about your order or shipping, please contact us:

📧 Email: dewan95@yahoo.co.uk